|
|
收到了邮件这样说的
Chinese version of the update below
以下是更新的中文版本
Halted Operations
Until Further Notice
Dear Valued Customers,
We regret to inform you that Poko Card is currently unable to continue providing services to our valued users. Our banking partner has made the unexpected decision to discontinue support for cryptocurrency-related businesses. This abrupt development occurred overnight, and we are committed to promptly sharing this unexpected change with you.
We are currently in discussions with other potential bank partners to resume the program, but there is no clear timeline. We will reach out to you once there is any update. Please rest assured that your funds are safe. You can withdraw them immediately at zero fees and receive a refund on your top-up fees (pro-rated based on the current balance).
What this change means to you:
Your card is no longer operational.
We have refunded any top-up fees of the unspent amount to your balance (pro-rated, please check your transaction history).
You can withdraw all the balance back to your wallet without any fees, anytime until 30 November 2023 (Singapore time, UTC+8). Please make sure the withdrawal wallet is the correct one.
Any balance exceeding US$500 still earns 4% p.a. interest until 22 October 2023.
Thank you for being trusted users of Poko Card. Our Customer Support team on Telegram will continue to support you with any inquiries related to Poko Card.
Kind regards,
Poko Team.
暂停运营,等待后续通知
尊敬的客户,
我们非常遗憾地通知,由于我们的银行合作伙伴突然决定不再支持与加密货币相关的业务,Poko卡目前无法继续为我们的尊贵用户提供服务。这一突发事件在一夜之间发生,我们也努力及时与您分享这一意外的变化。
我们目前正在与其他潜在的银行合作伙伴进行讨论,以恢复该计划,但尚无明确的时间表。一旦有任何更新,我们将与您联系。请放心,您的资金是安全的。您可以立即免费提款,并根据当前余额比例退还您的充值费用。
这一变化对您意味着:
您的卡不再可用.
我们已将未使用金额的任何充值费用退还至您的余额(按比例,请检查您的交易记录)。
您可以在2023年11月30日(新加坡时间,UTC+8)之前随时无费用地将所有余额提回到您的钱包。请确保提款钱包是正确的。
任何超过500美元的余额仍然会在2023年10月22日之前获得4%的年利率。
感谢您一直陪伴Poko卡。我们的客户支持团队将继续在Telegram上为您提供与Poko卡相关的任何咨询。
顺祝商祺,
Poko团队。
|
|